(taken from the
May/June 2006 issue of On Balance magazine)
Changing
lanes
By Kenneth M. Winter, CPA, Ph.D.
Individuals in the workforce today face rapidly
changing careers and career environments. Let’s take Steve, for
example. He was an accountant at a Fortune 500 company. On Wednesday,
the VP called him into her office and told him he would be promoted
and relocated to another state—on Monday. Twenty years ago, this was
typical at this particular company.
Today, things are radically different. Steve still
works for the same organization but now positions are posted on a
company-wide electronic board. Employees can note their interest in
any of these positions. The company also has an employee profile
database. Employees manage their profiles, including career goals, and
make their interests known to top management.
Although the old system had a multitude of drawbacks,
it had the advantage of simplicity. If Steve said, “yes,” he was
promoted. If he said “no,” he would be sent to career advancement
purgatory. The other choice was to leave the organization.
Now, with two-career families and equal opportunity,
the old system is untenable. The new approach is better, but employees
still face uncertainty in their careers.
In the current job market, accountants are in high
demand. Some employers offer bonuses of up to five figures to
employees who recruit experienced accountants. Sometimes, employees
must choose from several desirable opportunities, which sounds good
but can be difficult.
What leads to career change? Just about anything: work
schedules, personality conflicts or new challenges. Having a career
plan generally makes a career more successful.
Consider Janet, who has a common public accounting
story. Her CPA firm’s busy season had extended to 12 rather than three
months. She left public accounting because there was never any letup
in work. On the other hand, her former colleague Brian left his job so
that he could travel internationally.
One false notion is that CPAs must change employers to
change careers. Steve, as mentioned above, is in his sixth position
and fourth location at one entity. Kristen, however, has a more
contemporary story. She was at a Big Four firm before she decided to
change both her work “place” and her lifestyle. She now works in human
resources at the same organization but telecommutes.
Telecommuting is most often offered to employees who
have experience at one organization. As several human resource
professionals put it, employees earn the right to special
dispensations like telecommuting. Like all career rules, however,
there are exceptions. An accounting intern telecommutes “to” the West
Coast. One non-traditional graduate negotiated summers off to be with
her family.
To be successful in negotiating an individual
agreement, an employee needs to understand his own goals and the
constraints of the business. If an employee wants to negotiate a
reduced work schedule, she needs to look at the requirements of the
organization. Most public accounting firms are extremely busy during
tax season. Often, firms will offer summer time off to compensate for
the long hours at tax time.
An employee who is explicit about career expectations
may appear to be needy on the one hand, or, prepared, organized and
assertive on the other. Needy is bad. As one recruiter told me, Amanda
was very talented and had an excellent resume but she had a
substantial list of needs. The recruiter wasn’t sure where or when the
needs would stop.
Obviously, there is a flip side to this discussion. In
the current positive job market, candidates with strong records can
sometimes get what they want. The fine line between needy and
prepared, organized and assertive is often one of style.
Candidates and employees need to identify their
deal-breakers and communicate them to their immediate supervisors. For
example, requesting a reduced summer assignment to care for young
children is better than asking for beach time. In general, accountants
need to identify their critical career parameters and communicate them
to immediate supervisors.
Both employers and individuals need to recognize that
accounting employees are in charge of their own careers. If firms fail
to recognize this, they will not have the most effective use of their
most important resource, their employees. If employees fail to
recognize it, they will miss important opportunities to excel.
Kenneth M. Winter, CPA, Ph.D. is the accounting
department chairperson at the University of Wisconsin-La Crosse. He
can be reached at winter.kenn@uwlax.edu or (608) 785-6830.
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