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DTSTAMP:20260420T020829Z
DTSTART:20260529T140000Z
DTEND:20260529T150100Z
SUMMARY: Performance Management
DESCRIPTION: The tools for managing performance and addressing misconduct are not identical. The failure to point this out to leaders has often resulted in the use of the wrong tool. Reinforcing good performance and securing improvements in performance requires skill in coaching employees\, making effective requests and providing effective feedback. This course provides practical knowledge and scripts for setting\, communicating and enforcing performance expectations\, such that personal and employer liability is avoided\n 
CLASS:PUBLIC
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