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UID:147213imp
DTSTAMP:20260519T102818Z
DTSTART:20261216T183000Z
DTEND:20261216T220000Z
SUMMARY: Surgent's Coaching Skills for Managers & Supervisors
DESCRIPTION: This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team\, with the goal of helping them improve morale\, productivity and quality. And\, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions\n 
CLASS:PUBLIC
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