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VERSION:2.0
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BEGIN:VEVENT
UID:164060imp
DTSTAMP:20260514T132825Z
DTSTART:20270511T170000Z
DTEND:20270511T190000Z
SUMMARY: Metrics Management: Measuring Performance in the Real World
DESCRIPTION: Designing metrics is only half the challenge-making them work in practice is where most organizations struggle. This session focuses on applying metrics in real-world environments\, including responsibility centers\, profit centers & service organizations. Participants will explore output measurements\, controllable versus non-controllable costs\, cost allocation challenges & benchmarking. Case discussions illustrate how better information leads to better decisions & improved performance. Humorous videos will be incorporated to drive home some key points & keep things entertaining\n 
CLASS:PUBLIC
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