Small business optimism persists amid COVID-19

December 22, 2020

Businesses and consumers alike are finding ways to adapt and stay resilient during the COVID-19 pandemic, a new study finds.

The inaugural American Express Entrepreneurial Spirit Trendex, which polled 1,000 small and midsized businesses, showed that 75% of small business owners are optimistic about their business’s recovery. The study also showed 82% feel they are better prepared to handle a future crisis.

To navigate the economic toll of the pandemic, businesses are actively seeking virtual business conferences (47%), virtual networking events (44%), advice and resources about leading through a crisis (44%), and learning ways to de-stress and stay mindful (43%). See more findings.

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