Accountants know their clients tend to get anxious as tax season approaches. Many of them sense an impending doom when it comes to matters with the IRS.
One CPA offers clients this advice: "Calm down, it’s only taxes. Don’t jump unless you see me jump first."
If clients worry about the possibility of an audit, remind them that 80% or more recent filers were either due a refund or didn’t owe taxes. Reassure your clients that the IRS does not operate like a bookie.
You can also comfort clients by telling them that the IRS can excuse certain mathematical errors on tax returns but be upfront about associated penalties. See more tips for reassuring clients.