With the April tax filing deadline now over, the IRS highlighted a variety of improvements that dramatically expanded service for millions of taxpayers during the 2024 filing season.
Through Inflation Reduction Act funding, the IRS continued to expand taxpayer service levels not seen in more than a decade with double-digit gains occurring in critical areas.
Compared to a year ago, the IRS answered over 1 million more taxpayer phone calls this tax season, helped over 170,000 more people in-person and saw 75 million more IRS.gov visits fueled by a new and expanded Where’s My Refund? tool.
Since the start of the January tax season, the IRS delivered more than $200 billion in refunds through early April. The average refund was $3,011, a 4.6% increase from last April’s average of $2,878. See more IRS highlights.