A survey of 991 finance leaders in North America, the United Kingdom and France found that 79% of respondents said their teams are “swamped” with manual work.
Ironically, it was even worse among respondents working at Software-as-a-Service firms, with 97% of respondents in this group stating that their teams are tied up with manual tasks.
This comes even as leaders say they’re prioritizing investments in artificial intelligence (AI) technologies intended to streamline workflows.
Ninety-three percent of respondents in this group said they’re prioritizing AI capabilities when evaluating new fintech investments. See more findings.