Responding To Retaliation Concerns & Capturing Key Retaliation Case Metrics

Overview

Individuals may cite retaliatory concerns when weighing their decision to report an issue; during an investigation; or, after an investigation's conclusion. No matter the timing, when an individual raises a retaliation concern, their claims should be taken seriously and fully reviewed. Does your organization analyze retaliation allegations and investigate outcomes as part of their cultural assessment? Most organizations track retaliation matters at a general, non-specific level. The type of retaliation and the perceived cause of the retaliatory act are not delineated. When a retaliation matter requires investigation, an organization should gather key data points for trending purposes and to fine tune future training and policy initiatives. This course offers recommendations for: (1) framing responses to retaliation allegations, (2) capturing key data points, (3) developing specific metrics for retaliation matters.

Note: This course qualifies to count toward the WICPA membership Ethics CPE requirement.