2025 Financial Institutions Conference: Afternoon Sessions

Cortney Arnold, Community Development Director, Filene Research Institute

Cortney aims to prepare credit unions for the next generation. She thrives on making human connections to understand what drives people and then helps guide them to act using research-based solutions. These connections, insights, and passion are the pillars that guide Cortney’s approach to leading Filene’s communities. With more than 15 years of experience in financial services, she has gleaned critical insights into ease-of-use, the importance of building relationships, and, most importantly, a knack for creative and transformational leadership development.

Cortney earned a BA in Communication Studies from California State University, Long Beach, and an MBA in Organizational Leadership from University of Massachusetts, Global. Cortney was selected as a GAC Crasher in 2016, which helped cement her commitment to the credit union movement. When she isn’t working or traveling, she enjoys camping, hiking, coffee, and watching Futurama, Fringe, or Bob’s Burgers with her kitties Francis and Milly.

George Heyman, Professor Emeritus of Accounting & Economics, Oakton College

Since 1976, George has worked in many areas of accounting, focusing on Auditing and Accounting Education. In 1976, he participated in the Internal Auditor Intern Program at the Clark Equipment Company. While working for the public accounting firm of Deloitte, Haskins, and Sells, George served as a Senior Assistant Auditor and a Comprehensive Business Services Consultant. He also worked as an Internal Auditor for the Brunswick Corporation. This included special projects and operational audits, both in the United States and in Europe.

George is Professor Emeritus of Accounting and Economics at Oakton College, where he received the 2003 Hartstein Award for academic excellence and was twice nominated for the Illinois CPA Society educator award. He is often a presenter on the workplace environment, ethics, economics, auditing, fraud, and accounting issues for CPA, IMA and Government groups. Presently, George belongs to the AICPA as well as the Illinois CPA Society, where he served as chair of the Ethics Committee and is presently the investigation coordinator.

George has an MAS from the University of Illinois, and an MBA and Certificate of Achievement in International Economics from DePaul University. He also has a BA degree from the University of Illinois in Chicago in the teaching of English.

George lives in Mount Prospect, Illinois.

Marc Gall, Senior Vice President, BOK Financial

Marc currently serves as a Vice President of BOSC, Inc. His primary responsibilities include asset/liability modeling and consulting, balance sheet management and fixed income portfolio strategy. Prior to joining BOSC, he worked at Nexity Bank, M&I Bank and Strong Capital Management. Marc is a graduate of the University of Wisconsin, La Crosse, where he earned a bachelor’s degree in Finance and Economics. He also earned his M.B.A. from Marquette University and is attending the Graduate School of Banking at the University of Wisconsin – Madison.